FAQs

Postage & Packaging

All physical products are sent either First or Second Class [your choice] via Royal Mail and within the UK your postage will never exceed £5.50 for an order. If you’d like a quote for international post please get in touch. I send everything signed for to ensure peace of mind for both of us! If you're spending £60+ your postage will be FREE.

MTO items may be charged separately for postage [eg. Lampshades] as these require large boxes and have a longer turnaround which will be stated in the listing.

Turnaround on all other items is 1-3 working days.

Designs

I hand draw all designs myself, inspired by nature and animals. I use a mixture of Procreate and Photoshop to bring my ideas to life and turn them into the products you can shop and will hopefully bring a piece of joy to your home everyday! Proudly made in the UK.

The Environment

Since going Vegan in 2019 and then the pandemic hitting in 2020, climate change and the environment has been at the forefront of my mind, and I knew it had to be an integral part of ‘Our Layered Home - Studio’. I want to create beautiful pieces that brighten peoples day, but I want to do it knowing I’m not adding to harming the planet. That is why I won’t be using plastic in my packaging, enabling you to recycle once your order arrives. There is a separate page here to go more into detail on this including info on the biodegradable packing bags and the carbon neutral thank you cards. With all items proudly made in the UK, we're also helping our economy and lowering our carbon footprint.

Custom Orders

If you would like a custom order creating please get in touch - whether this is digital design or a custom/personalised cushion. I will always strive to fulfil all customers needs or recommend other businesses who could help!

Wholesale

Looking to become a stockist? Get in touch to discus wholesale prices and minimum order quantities - email hello@ourlayeredhome.com. I would love nothing more than to see my designs/products in your online or physical store!